Company Policy

INSTORE was founded over 25 years ago, focusing on window dressing, decoration and point-of-sale work. After rapidly evolving, printing, signage and poster services were added, leading to the creation of an exclusive work solution called “Retail X360”, which supports clients in creating unique and impactful experiences for the end customer.

With its own carpentry, metalwork, signage and printing workshops, INSTORE carries out comprehensive projects related to specialised services for retail and events:

  • Design, manufacture and installation of furniture and advertising at points of sale, window dressing and visual merchandising, signage and digital printing
  • Logistics and production for brand events.

INSTORE Management ensures that it has the necessary resources to:

  • Comply with respect for the environment and its protection.
  • Satisfy and exceed the needs and expectations of its customers.
  • Plan the relevant actions to address risks and opportunities associated with its processes.

To this end, it has implemented an Integrated Quality and Environmental Management System based on the requirements established by the UNE-EN ISO 9001:2015 and UNE-EN ISO 14001:2015 standards.

This has enabled it to manage all processes, gaining control over consulting, design, production and installation, thus offering a highly agile quality service.  

MISSION

INSTORE works to help its clients successfully launch retail campaigns and meet their sales targets.

VISION

INSTORE seeks to become a trusted, high-quality partner offering the best solutions to support brands in more sustainable practices, thanks to our human capital.

VALUES

The principles and rules that govern INSTORE’s management in order to achieve our vision are based on:

  • Commitment to the customer: personalised and responsive service.
  • Experience and know-how: we have a team of people who are enthusiastic about their work.
  • Suppliers, the secret to success: only by choosing the best can we guarantee quality work with end results that meet the requirements of each customer.
  • Commitment to sustainability: we have embarked on a more sustainable path, orienting our processes and practices towards creating value for people, communities and the environment.
  • Staff qualification through the promotion of training and professional growth of the team.
  • Effective and comprehensive solutions.
    Innovation in service.
  • Compliance with current environmental regulations (legal requirements) and other requirements and initiatives that INSTORE voluntarily subscribes to.
  • Minimising the environmental impact of activities by incorporating good practices in order to protect the environment and prevent pollution, as well as promoting responsible consumption of resources.
  • Continuously improving the efficiency and productivity of the organisation by periodically reviewing the adequacy of the policy, objectives and documented processes of the activities carried out.

It is INSTORE’s intention to communicate this policy to all employees and stakeholders, making it available to all of them in order to promote and facilitate all initiatives aimed at achieving these objectives.

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