Privacy Policy

Basic information on Data Protection

Controller

E-COMMERCE NETWORKS S.L.

Purpose

Provision of online services.

Web user management.

Commercial communications related to our services.

Legitimation

Express consent and legitimate interest.

Recipients

Your data will not be disclosed to third parties except under legal obligation.

Rights

Access, rectification, and deletion of data, as well as other rights, as explained in the additional information.

Additional Information

You can consult additional and detailed information on Data Protection in the attached clauses at www.e-com.es

E. Commerce Networks s.l works to offer you the best possible experience through our products and services. In some cases, it is necessary to collect information to achieve this. We care about your privacy and believe we should be transparent about it.

For the purposes of REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016 (hereinafter ‘GDPR’) on the protection of natural persons, Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights with regard to the processing of personal data and the free movement of such data, and LAW 34/2002 of 11 July on Information Society Services and Electronic Commerce (hereinafter ‘LSSI’) E. Commerce Networks s.l informs the user that, as the data controller, it will incorporate the personal data provided by users in its processing activities.

Our commitment begins by explaining the following to you:

Your data is collected to improve your user experience, catering to your interests and needs.
We are transparent about the data we collect about you and why we do so.
Our intention is to offer you the best possible experience. Therefore, when we use your personal information, we will always do so in compliance with regulations and, when necessary, we will request your consent.
We understand that your data belongs to you. Therefore, if you decide not to authorise us to process it, you can request that we stop doing so.
Our priority is to guarantee your security and process your data in accordance with European regulations.

Who is responsible for processing your personal data?

Identity: E. Commerce Networks s.l.

Registered office: c. Galileo Galilei 4, 28939 Arroyomolinos. Madrid.

Tax ID number: B84546126

Email: info@instore.es

E. Commerce Networks s.l has appointed a Data Protection Officer or an internal contact person within its organisation. If you wish to make an enquiry regarding the processing of your personal data, you can contact them by email at admin@globalserpro.com

What personal data do we collect?

Personal data that users may provide:

Contact details: first and last name, email address and telephone number.
Subscription: name and email address.
Any other information or data that you decide to share with us.

In some cases, it is mandatory to complete the registration form in order to access and enjoy certain services offered on the website. Likewise, failure to provide the requested personal data or to accept this data protection policy will make it impossible to subscribe, register or participate in any of the promotions in which personal data is requested.

Why and for what purpose do we process your data?

E. Commerce Networks s.l processes the information provided by interested parties for the following purposes:

To manage our online services.
To contact customers.
To subscribe to our blog.
To help your brand achieve success.
To manage the sending of information requested from us.
To contact users to send them information about E. Commerce Networks s.l. brands.
To develop commercial actions and maintain and manage the relationship with the user, as well as to manage the services offered through the website and information tasks, being able to carry out automatic assessments, obtain profiles and segment customers in order to personalise the service according to their characteristics and needs and improve the customer’s online experience.

We inform you that the personal data obtained as a result of your registration as a user will form part of the Register of Processing Activities and Operations (RAT), which will be updated periodically in accordance with the provisions of the GDPR.

In some cases, it will be necessary to provide information to the authorities or third-party companies for auditing purposes, as well as to handle personal data from invoices, contracts and documents in order to respond to complaints from customers or public administrations.

What is the legal basis for processing your data?

The processing of your data may be based on the following legal grounds:

Consent of the data subject for the contracting of services and products, for contact forms, and for requests for information.
Legitimate interest for the processing of our customers’ data in direct marketing actions and express consent of the data subject for everything related to automatic assessments and profiling.
Compliance with legal obligations for fraud prevention, communication with public authorities, and third-party claims.

How long do we keep your data?

Data processing for the purposes described above will continue for as long as necessary to fulfil the purpose for which it was collected, as well as to comply with any legal obligations arising from the processing of the data.

To whom is your data disclosed?

E. Commerce Networks s.l will not disclose your data to third parties unless legally required to do so.

E. Commerce Networks s.l has adequate measures in place to protect personal data. In the event of data disclosure, third parties are required to ensure that the information is treated in accordance with data privacy regulations.

Where is the data stored?

E. Commerce Networks s.l. stores data within the EU. Depending on the destination country of your trip, some providers may be located in third countries, in which case it will be necessary to transfer data internationally.

What are your rights and how can you exercise them?

You can send your communications and exercise your rights by submitting a request at the following address: info@instore.es.

Under the provisions of the GDPR, you may request:

Right of access: you may request information about the personal data we hold about you.
Right of rectification: you may notify us of any changes to your personal data.
Right to erasure and to be forgotten: you can request the deletion of your personal data after it has been blocked.
Right to restriction of processing: this involves restricting the processing of personal data.
Right to object: you can withdraw your consent to the processing of your data, objecting to its continued processing.
Right to portability: in some cases, you may request a copy of your personal data in a structured, commonly used and machine-readable format for transmission to another controller.
Right not to be subject to individualised decisions: you may request that no decisions be made based solely on automated processing, including profiling, which produce legal effects or significantly affect the data subject.

In some cases, the request may be refused if you request the deletion of data necessary for compliance with legal obligations.

Likewise, if you have any complaints about the processing of your data, you can lodge a complaint with the data protection authority.

Who is responsible for the accuracy and veracity of the data provided?

The user is solely responsible for the veracity and correctness of the data included, exonerating E. Commerce Networks s.l from any responsibility in this regard. Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided and undertake to keep them duly updated.

E. Commerce Networks s.l is not responsible for the veracity of information that it has not produced itself and for which another source is indicated, and therefore does not assume any responsibility for any hypothetical damages that may arise from the use of such information.

E. Commerce Networks s.l reserves the right to update, modify or delete the information contained on its web pages and may even limit or deny access to such information. E. Commerce Networks s.l. is exempt from liability for any damage or harm that the user may suffer as a result of errors, defects or omissions in the information provided by E. Commerce Networks s.l., provided that it comes from sources outside the company.

How do we process the personal data of minors?

In accordance with Article 8 of the GDPR and Article 7 of Organic Law 3/2018 of December (LOPDGDD), E. Commerce Networks s.l. will require the valid, free, unequivocal, specific and informed consent of their legal guardians to process the personal data of minors. In this case, the ID card or other form of identification of the person giving consent will be required.

In the case of minors over fourteen years of age, the data may be processed with the consent of the user, except in those cases where the law requires the assistance of the holders of parental authority or guardianship.

What security measures do we apply to protect your personal data?

E. Commerce Networks s.l has adopted the legally required levels of security for the protection of Personal Data and endeavours to install any other additional technical means and measures within its power to prevent the loss, misuse, alteration, unauthorised access and theft of the Personal Data provided to E. Commerce Networks s.l.

E. Commerce Networks s.l. is not responsible for any hypothetical damages that may arise from interference, omissions, interruptions, computer viruses, telephone breakdowns or disconnections in the operation of this electronic system, caused by reasons beyond the control of E. Commerce Networks s.l., delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Centre, in the Internet system or in other electronic systems, as well as damages that may be caused by third parties through illegal interference beyond the control of E. Commerce Networks s.l. Nevertheless, the user must be aware that security measures on the Internet are not impregnable.

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